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Parikshafy

Billing & Subscriptions

Refund & Cancellation Policy

Last updated: August 24, 2026. Transparent cancellation terms, subscription proration, and refund guidelines.

1. 14-Day Free Trial

Every new customer organization starts with a 14-day free trial including 25 candidate credits. No credit card or payment information is required to start your trial. You may explore features and conduct test evaluations without financial commitment.

2. Subscription Cancellation

You may cancel your monthly or annual subscription at any time directly through the Settings → Billing tab in your dashboard.

  • Access Through Period End: When you cancel a paid subscription, your account remains active with full access to your plan features and remaining candidate credits until the end of your current paid billing period.
  • No Automatic Renewal: Upon cancellation, your payment method will not be charged for subsequent billing cycles.

3. Upgrades & Proration

When you upgrade to a higher plan or purchase additional candidate credit packs mid-cycle:

  • Your unused time on the current tier is calculated on a prorated basis and credited toward the upgrade.
  • New plan quotas and higher limits become immediately available upon payment confirmation.

4. Refund Eligibility

Because we provide a risk-free 14-day trial with full feature access and candidate credits:

  • Standard Subscriptions: Subscription charges are generally non-refundable once the billing period has commenced and candidate credits or assessment quotas have been utilized.
  • Duplicate or Accidental Charges: If you experienced a billing error or were charged due to a verified technical malfunction, contact our billing team within 7 days of the transaction for a prompt, full refund.
  • Candidate Credit Packs: Unconsumed custom credit top-ups purchased in error can be refunded upon written request within 14 days if zero credits from the batch have been consumed.

5. How to Request Assistance

For billing inquiries, cancellation assistance, or refund requests, please email our finance team with your organization name and invoice ID at:

Parikshafy Technologies Private Limited Billing Support
Email: support@parikshafy.com